America’s SBDC Blog

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Help, I can’t find my own website! Solve that problem with keywords.

September 30, 2014

How do you know if your site is working? And by working, I don’t mean actually landing on your home page when you type the URL in your preferred browser. I mean working – the type of effort that produces results; and what result is more important than visitors actually finding your website?

Enter the mysterious world of search engine optimization (SEO), where keywords and relevant content affect whether or not your website is ranked higher on search engines like Google®. SEO content writers know exactly which phrase to tweak and which keyword to repeat in order to boost a site’s rankings. Problem is, we all aren’t practiced SEO writers, so where do we begin?

Keywords, keywords, keywords

It sounds simple enough – you’ve been a business owner in your market for quite some time now, and who better to know what words define your industry than you? If you aren’t sure what words and phrases are making or breaking your website, simply ask yourself, “If I were to search for my product on a search engine, what would I type into the search bar?” Then, determine if these phrases are present in your Web content. Still not too sure? Use a tool like Google AdWords™ Keyword Planner to discover keywords people might be using to find websites like yours.  (more…)

Find out if advertising on Google makes sense for your business

September 23, 2014

Lesson Highlight: Find out if online ads are right for your business

One of the most frequent questions we get at Google is whether it makes sense to  advertise a small, local business with a limited budget. The short answer is yes, but it’s helpful to understand how advertising on Google works.

Coco Pannell, an AdWords Community Lead, provides a great introduction to online advertising, explaining how it differs from traditional advertising. She talks about how advertising works on Google, including some of the targeting capabilities.

A few highlights from this lesson:

• Online advertising delivers ads to people browsing through websites or searching online.

• You, the advertiser, control where ads can appear. You can target ads to searches related to the products or services you sell and show ads to people who are your most likely customers.  (more…)

Is a premium domain the best choice for your business website?

September 22, 2014

Whether you’re just starting your business or looking to take your company to the next level, you know you need to have a strong, interconnected online presence. A website. Social media profiles. Your business info on directories, maps and review sites. This is how you’ll reach new customers and nurture loyalty among existing clients.

But what if you’re doing all the online marketing stuff you’re supposed to do, and you’re still not getting the kind of response you were hoping for? You might need to look more closely at one of the basics for success online: your domain name

Your domain name is basically the street address for your business online — for example, mybusiness.com or mybusiness.nyc. It might be a potential customer’s first point of contact. In today’s ultra-competitive online marketplace, you want your domain name to stand out. It needs to be memorable as well as descriptive. It needs to be easy to type into a browser or search engine. A .com with three dashes and four numbers is not easy to type into a browser.  (more…)

3 Ideas to Help Turn Social Media Engagement Into Profit

August 26, 2014

If you are like many small businesses, then you’ve already begun to integrate social media activities into your marketing efforts. But marketing on social media and driving results through social media do not necessarily go hand-in-hand. It’s entirely possible to grow an active following online- with lots of Facebook fans, Twitter followers, email subscribers, and even good reviews on Yelp- without seeing an increase in your businesses’ profits. When this happens, I often advise businesses to take a step back to make sure they are adhering to the most important elements turning social engagement into action:

Focus your messages

You may offer a lot of products and services, but if you focus on your differentiation you’ll be able to demonstrate your expertise and dominate a market segment. For example, a retailer specializing in tennis gear can show customers how to use the latest equipment, offer tennis classes, and write about topics such as “what to look for when buying new tennis sneakers.” These actions will draw in customers looking for specific equipment and, while they’re shopping, they’ll discover other products and services offered by the retailer.  (more…)

Successful event planning: 3 tips to increase attendance at your next event

August 19, 2014

For businesses that host events, nothing can cause more angst than the idea of having low—or even worse no—attendance. While having some “no-shows” is to be expected, the reality is that with the right plan in place, you can not only circumvent empty chairs and empty tables, you can help ensure that your next event is a huge success.

To do that, you should ask yourself three strategic questions as the first steps to your event planning process:

1. What is your objective? Each event should have a strategic objective, whether it’s to introduce members, raise funds or network, for example. By establishing the objective up front, your team members will better understand how their efforts contribute to the big picture and your attendees are more likely to say yes to your invitation.

2. Did you scour local event calendars? Along with checking for competing activities on the same day, look for related events scheduled within a week of yours.

3. Does the cost of attending reflect the perceived value? Make sure the registration fee is proportional to what attendees will gain from participating. If your event is free, consider charging a nominal fee and donating the proceeds to charity. Believe it or not, charging as little as $5 can make a big difference.  (more…)