By Lauren Owen
Imagine it’s December 2023 and you are about to stand up and thank your team for a job well done at your annual holiday party. You’re happy because you set and met many strong goals for your business this year, including your profit goals. This year’s profits allowed you to distribute meaningful bonuses to your team and make plans for investments that will help grow your business in the years to come. Yes, there were some challenges, but for once you didn’t feel like it was all on your shoulders. The team really stepped up.
As you reflect on what actions made the difference, a couple of things stand out.