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nTechQuity: How an Intergenerational Program is Closing the Digital Divide

October 8, 2025

In her former information technology roles, Todd Rennae Boone witnessed a wide digital divide. “I worked with young people in marginalized communities,” she explained. “What struck me was that the only difference in learning wasn’t their ability, but the resources to which they had access.” 

Fueled by a desire to bridge this gap, Todd launched nTechQuity Community Learning, a unique initiative fostering intergenerational learning. At nTechQuity, she matches tech-savvy kids up with not-so-tech-savvy seniors, and the knowledge shared and the relationships forged are transformative.

Todd’s biggest hurdle to the concept was finding a suitable location – one accessible for both older adults and young participants. Todd met Michigan SBDC Consultant Karlie Robinson at a local community resource fair. Karlie then helped Todd secure classroom space at host institution Saginaw Valley State University’s Riverfront location. “Karlie’s guidance has been foundational,” Todd acknowledges. “Thanks to the Michigan SBDC, I was able to secure the perfect space. Karlie not only made it available but also ensured it was welcoming and inviting.”

“Todd’s passion for the Saginaw community and its people is what truly sets her apart,” said Karlie. “Her students aren’t just after-school participants who are part of her business—she truly cares about them.” In addition to securing the right location, “Given Todd’s deep community connections, our coaching focused on strategic outreach and negotiation tactics,” said Karlie.

What happens when tech-savvy kids teach seniors? 💡 Connection, learning, and a shrinking digital divide. Meet Todd Rennae Boone, founder of nTechQuity, who is fostering intergenerational bonds and tech equity in Saginaw #SmallBizSuccess Share on X

Their collaboration exemplifies the two-way street of the Michigan SBDC experience. “The best part of my job is sharing knowledge,” Karlie reflected. “But clients like Todd push me to learn as well. Every entrepreneur brings unique challenges, making me a better consultant for the next.” Todd concluded: “Thank you to the Michigan SBDC for allowing me to gift this life-changing opportunity to my program participants.”

Thanks to nTechQuity and the Michigan SBDC’s support, the digital divide is shrinking, one connection at a time.

October is Cybersecurity Awareness Month: Protect Yourself in the Digital World

October 1, 2024

As we enter October, it’s time to recognize Cybersecurity Awareness Month. This annual event serves as a crucial reminder of the importance of staying safe and secure in our increasingly digital world. With cyber threats evolving and becoming more sophisticated, it’s essential for individuals and organizations to stay informed and take proactive steps to protect their digital assets.

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In Search of a Bigger, Better Barcode

October 19, 2023

By Kaitlin Friedmann, Marketing Director, Small Business Growth, GS1 US

Entrepreneurs in the retail industry are likely aware of the increased demand from consumers to know more about the products they buy. Often, the package can’t hold all the information they seek, such as product origin stories, certificates to back up sustainability claims, and more. Throughout the product life cycle, there may also be information that needs to be communicated to the end customer, such as recalls, updates, and disposal recommendations.

The retail industry is on the verge of a major change in packaging to respond to this increased demand for more information. Brands and retailers are beginning to transition UPC barcodes, a 50-year old technology, to more data-rich, robust two-dimensional barcodes (i.e. a QR code).

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SMB Hacks: Five tips for finding the right digital payments solution

March 9, 2023

Want to grow your business? Think outside the cash box.

Freedom, work satisfaction and flexibility are just a few of the many reasons small business owners take the leap to follow a dream. Rachelle Gonzalez, founder of Taco Shelly’s in Bethlehem, PA, had reached a turning point in her restaurant career. Her role in management left her feeling dissatisfied, often frustrated. She missed the camaraderie of the bar and being responsible for her own work ethic vs. that of others.

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12 Social Media Best Practices for Small Business Owners in 2023

February 28, 2023

By Ken So

Even the smallest of businesses and influencers can thrive with strategic social media marketing. You don’t need a stacked team of specialists or a paid partnership with a celebrity to launch your brand successfully. Follow these small business marketing best practices for social media to achieve steady growth — and watch the world discover all the wonderful things your business has to offer.

Even the smallest of businesses and influencers can thrive with strategic social media marketing. You don’t need a stacked team of specialists or a paid partnership with a celebrity to launch your brand successfully. Follow these small business marketing best practices for social media to achieve steady growth — and watch the world discover all the wonderful things your business has to offer.

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