Choose “Just the Right KPIs” and Make Reviewing them a Team Sport
Leadership teams that focus on the right KPIs perform better than those that don’t. Choosing and monitoring the right Key Performance Indicators, or KPIs, keeps teams focused on the things that matter most so they can drive efficiently drive sales, customer satisfaction, operations and financial results.
Over the years we’ve coached top performing owners and conducted many financial benchmark studies examining how highly profitable companies manage to generate their high returns. One thing we learned from this: their success is not by accident!
Leaders who consistently use “just the right KPIs” to set goals and track improvement find themselves in the top 25% of their industry. Those KPIs help them find their way to higher profits. Here are some best practices to help you identify your “just the right KPIs” for your company.