Imagine it is your last counseling session of the year with one of your favorite clients, Zoe. Together you are celebrating her record-setting year-end profits and revenue. For the first time ever, she was able to pay meaningful bonuses and her team is ecstatic. She’s made plans to invest some of her profits in a new location. Yes, there were challenges along the way, but for the first time Zoe felt her business’s performance was not all on her shoulders. Her team stepped up and were instrumental in making it happen.
As you and Zoe reflected on what made the difference, six key steps stood out.
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