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How to Create Subject Lines that Get Emails Opened

April 29, 2013

With all the work that goes in to creating the perfect email, it’s hard to believe that the effectiveness of your campaign can often come down to a few words in an email subject line. A study conducted by Chadwick Martin Bailey and Constant Contact found that 47% of consumers make their decision about whether or not to open emails from business or nonprofits based on the content of the subject line.

That’s nearly half of your customers, clients, supporters, or volunteers who will choose to either open or trash your email based on the subject line alone. It’s a challenge facing all businesses and organizations, but it isn’t one you need to tackle alone. Here are 5 tips to help you create subject lines that get your emails opened.

Keep it short.

When it comes to your subject line, you have only a few seconds to capture their attention. It’s no surprise then that subject lines with less than 50 characters have open rates 12.5% higher than those with 50 or more, and click-through rates are 75% higher. Keep in mind the typical inbox preview pane will only show 30 to 40 characters (the typical mobile device shows around 15 characters). If possible, shoot for 25 to 40 characters or 5 to 8 words. (more…)