By Andrew J. Sherman
Seyfarth Shaw LLP
My latest book, The Crisis of Disengagement, discusses the multifaceted workplace dilemma — disengagement. It examines how apathy and complacency effects leadership and governance, company culture, fellow peers and team members, and lastly, the individual itself. Layer by layer, I uncover the impact disengagement has on innovation, creativity, productivity, and profitability within an organization and in our communities.
At the America’s SBDC Annual Meeting in Orlando in the Fall of 2016, I gave a “Small Talk” sponsored by American Express where I discussed the impact of our nation’s current levels of disengagement on small business, innovation and entrepreneurship. Small companies are struggling to compete for recruitment and retention of a qualified and motivated workforce and cannot withstand the financial and productivity consequence of a small group of workers who are not engaged. They also face the challenges of the “gig economy” and “the free agent nation” where nearly a third of all U.S. workers are independent or self-employed, with no loyalty on engagement towards a particular company, creating a modified set of expectations, relationships, and workplace norms.
Statistical data on levels of disengagement are still being gathered based on various demographics such as age, industry type, macro/micro level economic conditions and situational analysis. There are several evolving notions on the crisis of disengagement topic and direct and indirect costs of disengagement are still being understood and analyzed. However, the effects of disengagement are the same throughout each organization or business. It is a disease affecting the central nervous system of our economy — and it is destroying creativity, innovation productivity and profitability. (more…)